Hi, love. Thank you for your feedback, and we’re truly sorry to hear about your experience. This isn’t the quality we aim to deliver, and we completely understand how frustrating it must be. Please reach out to us viasupport email—we’d really appreciate the chance to make this right for you.

Hi, Thank you for your honest feedback—we’re so sorry the stud didn’t live up to expectations. It’s disappointing to hear about the tarnishing and skin reaction, as our pieces are meant to be both stylish and comfortable. Please don’t hesitate to reach out to us via email—we’d really like to make this right for you.

Hi, Jessica. We’re really sorry to hear this happened. Our goal is to offer jewelry that’s both beautiful and safe to wear, so it’s disappointing to know your piece didn’t hold up. Please reach out to us via email—we’d love to help resolve this for you and make things right.

We’re so sorry to hear this—especially since it matched your style and vision so well. That’s incredibly disappointing, and we completely understand your frustration. Our pieces are meant to be both stylish and safe for daily wear, so we’d love to make this right for you. Please reach out to us via email and we’ll gladly assist you with a solution.

Thank you for your feedback — we’re truly sorry to hear about your experience. Our jewelry is designed to be hypoallergenic and long-lasting, so it’s disappointing to know it didn’t meet expectations this time. We’d love to make it right and learn more about what happened. Please feel free to reach out to us directly at via email and our team will be happy to assist you.

Hi, Thank you so much for your lovely feedback! We’re so happy to hear you love it — cute and perfect is exactly what we aim for 💖 If you ever need anything or have any questions, feel free to reach out.

Hi there! Thank you for leaving a review for our Daisy Stud. We're so glad to hear that you're enjoying your purchase. Have a lovely day! 😊

Thank you for the kind words! 💛 We’re so happy you love the flat backs—they’re super comfy for everyday wear! As for the size, we totally get it—our pieces are designed to be dainty and subtle, but we’re here if you’d like help finding something a bit bigger for your next stack ✨

Hi love, thank you so much for your sweet words — we’re really happy you loved the look and packaging! 💛 Just to share, the Heart Bow Huggies have a 6mm inner diameter, which is one of our smallest fits and may feel a bit snug for a first piercing.

If you’d like to exchange or return it, feel free to send us a message — we’re always here to help make things right!

So glad you think so — that’s exactly the vibe we were going for! ✨
Thanks for the love, and we hope it brings a little extra joy every time you wear it 💛

Thank you so much for the kind words! 💛
We’re so glad to hear it was the perfect size and worked well for your special pieces — especially for travel! If there’s ever anything else you need, we’re always here for you.

So happy to hear that it fits perfectly! 😍
That’s exactly what we love to hear. Thanks for sharing — and enjoy your new sparkle! ✨

Aww, that means the world to us! 🥰 So happy you’re in love with it!

Yay! So happy to hear you think so — that made our day! 🥹💖 Can’t wait to see how you style it.

Yay! So happy you think so 🥰
Thank you for your support — can’t wait to see how you style it!

Aww, we’re so happy to hear that! 🥹✨
So glad it’s the perfect fit for your second piercings — and thank you for your kind words. We truly can’t wait to have you back at OUMO again 💛

If you ever need styling tips or help choosing your next piece, we’re just a message away!

Hi,Thank you so much for your message — I’m really sorry to hear the size didn’t work out for your conch. The piece you received is 8mm, which can be a snug fit depending on anatomy, and we totally understand that comfort and sizing are so important. Please don’t worry — we’d be happy to help! If you could kindly send us a quick email, we can assist with a size exchange or arrange store credit for you 💌

Our goal is always to make sure you love and can actually wear your jewelry, so let’s get this sorted together!

Yay, so glad you think so! 🫶Can’t wait for you to wear it — let us know if you need styling tips or have any questions!

Hi, Thank you for your feedback! I’m so sorry to hear the backing didn’t fit your earring. Could you please send us an email with a photo of the earring you’re trying to match? That way, we can double-check the style and size and help find the perfect fit for you.

Looking forward to assisting you!

Hi there, Thank you so much for your feedback — I’m really sorry to hear about your experience. We’d love to help make this right for you. Please send us a quick email with a photo of the issue item, we’ll be happy to take a closer look. Whether it’s helping you remove the piece safely or recommending a more comfortable option for exchange, we’re here to ensure you truly love what you wear. Looking forward to helping you!

Hi there, thank you for leaving us a review for our Daisy Stud earrings. We are so glad to hear that you are enjoying them! Thank you for choosing our product. Have a wonderful day!

Thank you for your positive feedback! We are so happy to hear that you love our Curved Flower Stud earrings. Your satisfaction is our top priority and we appreciate your support. Thank you for choosing our jewelry.

Hi, Yay! We’re so happy to hear that the fit is perfect and you’re loving it 🤩Thank you for sharing the love — your support means the world to us! Can’t wait to see what you pick next ✨

Hi, Thank you so much for the kind words! We’re thrilled to hear that you found them easy to apply and that they’re comfy on your skin — that’s exactly what we aim for 💛Can’t wait to see how you style them! If you ever have any questions or need help picking your next piece, we’re always here.