EU Right of Withdrawal

EU Right of Withdrawal

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the last item in your order, without giving any reason. The withdrawal period is extended if the last day falls on a weekend or public holiday.

European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

To exercise your right of withdrawal, please submit your request through our Return Center before the withdrawal period expires. You may also cancel your order at any time before it has been fulfilled.

Please note: For hygiene reasons, the right of withdrawal does not apply to piercing jewelry that has been worn or unsealed. This exception applies under EU Consumer Rights Directive Article 16(e).

Return shipping costs are your responsibility unless the item arrived damaged or incorrect.

Refunds will be processed within 14 days of us receiving your returned items, using the same payment method as your original purchase.